Requests for returns of stationery items can be placed by emailing Customer Service or calling us on 01 882 2022. Alternatively, you may submit an online returns form located at the bottom of the page.
Codex offers a No Quibble returns policy on the majority of our day to day items for a 30-day period from the date of delivery, provided that the goods are unopened and fit for resale.
Some items may not be returned including dated products (foodstuffs, diaries and wall planners), furniture and bulky warehouse products (our Slingbys range) and some of our technology items.
When goods are in accordance with this policy, our team will issue you with a confirmation of the goods including the collection address.
Goods will be collected by our distribution team within 48 hours of your request and credited to your account within 72 hours of collection.